I totaled my car in an accident and was looking for a replacement. I was recommended by my sister to buy from here cause her company does the financing for CH Auto. This review is for my experience and my car only. I'm sure they have some satisfied customers somewhere.
I purchased an SC430 from them. Within the first 6 weeks I brought in the car over 7 times for issues. The issues ranged from engine light, tire pressure light, to bad sounds coming from tires and car completely shutting off power. They tried to fix it everytime i brought it in but nothing they ever did fully fixed any problem. They even at some point tried to blame me for the problems the car was having. You gotta be kidding me, i've had the car for less then a month and less then 300 miles and you say it is my fault? I finally got tired of their poor work on my car and brought the car to my friend at Santa Monica Lexus. Turns out CH AUTO sold me a car in horrible condition for a very elevated price. The dealership said i had atleast 5k in repairs and that a MORAL used car dealership would never of sold a car in this condition to anyone. He also added that the car was dangerous due to the tire condition (which CH AUTO admitted to selling me a car with bad tires but didn't offer to replace). They said that I am likely to lose control in the rain as a result of the tire conditions.
This brings me to the conclusion that CH Auto can care less if the vehicle is safe for their customers. As long as it is out of their hands, it isn't for them to worry about. After fixing the car to its safest possible conditions, I spent almost 22k and countless hours getting this stupid piece of crap to be somewhat reliable. BUYER BEWARE! It is a gamble when you buy with these guys. I've learned my lesson. I purchased the car for 16,500 and ended up spending another 5k to make it drivable. My sister's company is not reluctant to work with CH AUTO due to their poor business practices.
more