I have gone to this establishment on a few occasions and received average if not below average service but the last encounter was the last time I will do business there. I brought in a dress with a basic soda stain on the back. When I went to pick it up they had not even tried to get it out saying no note was made of it, even though I specifically pointed it out to them. Then they insisted I pay for the cleaning although it was going back to be cleaned again. I refused to pay the $16 for something they didn't even clean. The manager was unavailable and I had to leave. They called me later to let me know they would send it back in for cleaning and I could pick it up the next week. A week later I picked it up and they let me know they were unable to get out the stain. It was soda on cotton, that doesn't take much! They still charged me the full price of $16 for this even though it was a week late and I believe it was their fault the stain did not come out. Very, very poor service! Don't go here if you want your items handled with care and to be treated fairly.
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