Peter Oti-Nkrumah responded to a request for a seasonal heating systems cleaning and checkup. From a friendly greeting and identification to a friendly and courteous good-by he was excellent. In addition to a thorough servicing and cleaning of both units he informed me of the Good Bad and Ugly of my heating and A/C units. He informed me and SHOWED me potential problems with the sytem. He also offered preventative solutions to any potential problem. Finally, he review work completed, explained charges, and gave me a chance to ask questions on anything he had done. Excellent technician with outstanding skills and a professional demeanor. I will request him again by name for future services.
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