The women here do nothing for Sandy's reputation. They're catty, gossipy, and mini megalomaniacs in training. The owner, Amber, doesn't understand the concept of customer service in the slightest -- she's short, rude, and holier-than-thou when you're forced to interact with her. Under her critical eye, you will feel two feet tall. I understand that owning a salon is an accomplishment, but it isn't so much that she should treat other human beings like they're dirt beneath her feet. I can't think of any accomplishment that affords someone the right to treat people so poorly.
While at the salon, you will experience a multitude of uncomfortable workplace dramas and gossip originating from the owner herself more often than not. It's incredibly unprofessional and an experience that mature adults would do well to avoid. The workplace itself is full of misogyny and lacking in sisterhood. Where good female relations and bonding should be, it seems a gladiatorial competition for clients and ego boosts has replaced any positivity. It's disgusting. I really dislike this place for its perpetuation of negative female stereotypes more than the service itself. A good environment is integral to a salon, though.
Having been able to glean this from only two visits, I'd say long-term customers are either oblivious to the negativity or simply retain low standards.
more