When our garbage disposal exploded onto our kitchen floor this morning and flooded...we called Roto Rooter. Although it took a bit longer than originally stated, for the professional to get here, the call center kept calling us to inform us of when he would arrive. That is much nicer than the ""Anywhere from 12-5"" statement.
When the plumber got here, he identified the problem quickly and went to work. Explaining what the problem was and how to prevent it, as he worked...even my 5-year0old was intrigued!
Great work, positive experience.
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