Although I had trouble with their dispatch service (missed the 8am - 10am) timeline promised and had to call back repeatedly, the tech that did the work (Mark #2976) went out of his way to make things right! He was knowledgeable and courteous and offered a discount due to the inconvenience without having to ask! WOW, the lost art of Customer Service found at Roto-Rooter!!!! Roto-Rooter Dispatch = 3 STARS, Service Tech (Mark #2976) and the work performed = 5 STARS!!!!!!! Will definitely use again!!
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