Roto-Rooter Plumbing & Drain Service

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2112 West Galena Boulevard, #184
Aurora, IL 60506

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(630) 378-9734
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Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Roto-Rooter Plumbing & Drain Service - Aurora, IL
Reviews
( 19 )
( 2 )
( 1 )
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( 0 )

Best

Date of service was 6/2/2012 : Roto-Rooter Plumbers: They did such excellent service with my sewer problem. We ran into so many problems (they found our septic tank was full and b...

Worst

All reviews seem positive

Editorial review from Citysearch 9/27/2013

Date of service was 09/26/13. We had water in the basement and thought the main drain was clogged. The service tech came, and quickly spotted the plug to the pump was ajar. Our really dumb mistake, but unlike other service companies, he refused to charge us. Awesome customer service. We will always be a client. more
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Editorial review from Citysearch 2/16/2013

Quick and knowledgable service more
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Date of service was 6/2/2012 : 6/9/2012

Date of service was 6/2/2012 : Roto-Rooter Plumbers: They did such excellent service with my sewer problem. We ran into so many problems (they found our septic tank was full and backed up, they contacted a person to come out to pump it out. And this was on a Saturday) when they were here, but they always went over and above to solve the issue. So, they always knew what to do with every obsticle that happened. I would definitely recommend them to anyone who needs a plumber. more
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I called Roto Rooter out Monday night 6/5/2012

I called Roto Rooter out Monday night for a possible sewer backup. They were very fast to arrive but the worker didn't have any tools with him that could assist us. He needed to cut into a clean out pipe in my front yard and couldn't do it. Then needed a camera to see down the drain but didn't have a camera and nobody else near him had one either. After 2 hours of no progress he left. He did return the next day, which he said was his day off. He cut the pipe and rodded to the street and in my home. He was there about an hour. All in all it was ok service. Seemed very expensive but i don't have much experience with what plumbing bills cost. Nice employee. more
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Great Service!!!!! 4/23/2012

Called Roto Rooter this morning after a drain in our mood room blew black stuff back up out of it. We just recently bought the home and worried it was a far greater issue and would be terribly expensive to fix. The had a professional out to the house within a half hour of calling!!!! Super fast!!! The gentleman could not have been nicer and would ask him back out by name if we, which is Dan, by the way. The call out did not break our bank and we are back to doing laundry, no black stuff shooting up out of the drain, as though nothing ever happened. Would use them again in a second!!! Thanks to Roto Rooter Aurora ! more
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Fast Good service 4/3/2012

We had been having trouble for 3 days with our toilet. We thought we could do it ourselves, but apparently not. Called Roto-Rooter in our phone book for Portage, IN and within 2 hours they were there to help us out. We thought it would take 2 days to get someone to help. Anyway - long story short, we were up and running within 10 minutes. Really appreciated the fast good service from Chuck. more
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Wonder Service! 3/22/2012

My parents needed someone to come up and fix some problems they were having with some sewer issues. They sent someone out right away and Silvano was wonderful, He explained everything in detail and even offered to come back out if we decided that we needed more product. We will definitly be using you again if we ever have this issue again and we will be telling everyone about your great service and professionalism! Thanks!! more
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GREAT TEAM! 3/12/2012

Have lots of trees, thus lots of roots! The first roto they did churned up alot, cleared plenty...but turns out my yard it more than 100 feet to the main! They came back for no charge, and went the extra 30 feet to get all the way to the pipe and even ran a camera to make sure it was clear! WAY TO GO! And the plumber team was friendly and informative. Thank you Aurora Roto-Rooter! more
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best plumber ever 1/15/2012

Our experience happened the worst time possible! Toilet problems on new years day!! We called around the Monday after to price a few plumbers and the Roto-Rooter company in aurora was the only company open that wasn't charging double due to holidays. Due to company illness and a lot of plumbing problems we had to wait 2 hours past our appointment time. This was the only set back. When Mark came by he was very nice and apologized fro the wait. He took a look at our problem and told us our options which could be very expensive. We decide to go with his suggestion and saved a lot of money. Mark was friendly and extremly helpful! I am recommending him to all friends and wanted to share our awesome experience with everyone. Mark #2976 was a 5++++. We will useRoto- Rooter again and request Mark!! more
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;-) Honest Knowledgable Plumbing Service 11/16/2011

Although I had trouble with their dispatch service (missed the 8am - 10am) timeline promised and had to call back repeatedly, the tech that did the work (Mark #2976) went out of his way to make things right! He was knowledgeable and courteous and offered a discount due to the inconvenience without having to ask! WOW, the lost art of Customer Service found at Roto-Rooter!!!! Roto-Rooter Dispatch = 3 STARS, Service Tech (Mark #2976) and the work performed = 5 STARS!!!!!!! Will definitely use again!! more
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Roto-Rooters Plumbers 07/29/2011 7/29/2011

Excellent Service from Roto-Rooter Plumber in Aurora, IL. We had a main drain back up and were hesistant in calling Roto-Rooter but the service and professionalism provided by Mark D. #2976 was well worth it. He was on-time and very knowledgeable. We were up and running again in an hour. more
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Roots gone with Roto-Rooter 6/8/2011

Roto Rooter showed that they were vested in helping solve the issue immediately. They coordinated with the City a preliminary assessment of the problem before they even arrived. Upon arrival, Vano's (#903) professionalism and expertise was evident from minute one. He removed the roots growing in the sewer line, and provided extra valued service above and beyond. You could sense he was in control and knew how to handle any plumbing situation. A total team effort by Roto-Rooter from the get go! more
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AAA Rated Plumbing Service 5/27/2011

Mark #2976 provided excellent service. Our sewer drain was partially backed up. Mark arrived promptly and assessed our situation by asking questions. He went right to work explaining what he was doing and explaining his findings as he worked. Our sewer was unclogged in less than an hour. Mark cleaned up the area after he finished. In addition, Mark noticed some potential issues with our sump pump and gave us guidance on how to address the problem. You're in excellent hands with Mark and you'll get more than your money's worth. Thank you Mark and Roto Rooter! more
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Great Service 5/24/2011

We are very pleased with the service that our plumber Mark #2976 provided for us with our septic drain. We were concerned when our drain was backing up onto our basement floor. We called Roto-Rooter on a Friday evening at 4:30 and had Mark out the next day at 8 AM. Mark is a great guy who my husband and I both felt was very friendly and knowledgeable about his work. He took care of our problem in about an hour or less. We will call him back in a minute if we have another plumbing problem without hesitation. Prompt, courteous, friendly, no complaints! more
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Eddie is the BEST ! 5/23/2011

I have to admit, I was a bit unsure about calling Roto-Rooter at first, only because it seemed too commercial and we usually use Family Owned businesses for our needs, but figured a free estimate couldn't hurt... I was so pleasantly surprised ! When Eddie (service provider # 1617) came in, he was more than willing to work with us in every aspect. He was fun to talk with, and showed me what was going on in our pipes. (For being such a poopy job, it was actually kindof fun to watch and learn !) :) He was patient and calm, and worked hard... Within minutes our problems were ""down the drain"" indeed, and we have not had any issues since. I could not have been happier to hear that toilet flush again ! The Roto-Rooter jingle has always been in my head, and I was glad to see they still use it in their pamphlet. I was very glad we called Roto-Rooter, and am proud to say we would definitely use them again in the future ! Thanks Eddie for a job well done, your wonderful Customer Service and knowledge has gained Roto-Rooter a new Customer ! Always ~ The Dellutri's in Downers Grove, IL Ticket # 25-16232944 more
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Roto-Rooter Plumbers 5/7/2011

We called late on Friday night du to the main drain backing up into our basement. Mark, the plumber was at our home first thing on Saturday morning. He was on time and listened to our plumbing symptoms. He promptly went to work, discovering that the main line to the street was clogged with roots. He was able to cut through the roots and get the drain to work within an hour. more
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Roto-Rooter Plumbers, 5/4/11 5/4/2011

The Aurora office dispatched a plumber to our home immediately to solve a problem with a clogged toilet pipe. The plumber arrived promptly, and diagnosed our problem. He offered a solution that included using the outside clean out instead of pulling the toilet. This saved us money, and he was the first plumber who was willing and skilled enough to execute this. He promptly cleaned the main line to the house and to the street. This eliminated the problem immediately, and assured us that there was no other problem (such as roots). more
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Top Notch Service 5/3/2011

Everytime I call Roto-Rooter it due to a plumbing mess in my home and once again they didn't let me down. Our plumber Mark #25-2976 showed up, promptly diagnosed the problem, fixed it and then cleaned up before he left!! My bathroom never looked cleaner. He was a complete professional explaining what he was doing every step of the way. We never go wrong when we call Roto-Rooter! Invoice #25-16218724 May 2, 2011 more
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Roto-Rooter Plumbers 3/12/2011 3/12/2011

Our plumber Mark #2976 from Aurora was fantastic. Very pleasant and explained every step of the way. Gave us some great suggestions for keeping the drains clear and kept our cost at a minimum level Thanks! more
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Great service from Roto-Rooter 3/8/2011

Ticket#16141663 Service on 3/07/2011. Had a wonderful experience with Roto-Rooter! Our toilet had backed up all over our bathroom floor. What a mess. Didn't know what to do. A friend recommended Roto-Rooter and Mark Dennis(2976). Mark came out and was very professional! He had a broad knowledge of the plumbing field. It was decided that we needed a cleanout installed. With the use of a camera device, Mark was able to locate the pipe in the yard. With the assistance of Jason Lukas(1254) the job was done promptly and efficiently in a day. The hole was hand dug so that the yard was not torn up with a machine of some sort. The sod was even saved. The clean out was put in and the line was rooted out all the way to the city sewer. Mark used the camera again to make sure the line was clear and the hole was filled back in with dirt. It was almost like they were never there. Mark then gave me recommendations on how to help keep the line clean. Roto-Rooter made this experience very painless. Thanks again Mark! I will be recommending Mark and Roto-Rooter to all my friends and family. more
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Call Roto-Rooter today for all your plumbing needs

Owner Message

  • Roto-Rooter plumbers can help you with any of your plumbing needs. Is your sewer backed up? Do you have a leaky faucet? Does your water heater need to be replaced? Drain problems? Call Roto-Rooter, your neighborhood plumber in Aurora.

    Trusted and recommended since 1935, Roto-Rooter is the largest provider of plumbing and drain cleaning services in North America. Have a plumbing emergency? For your convenience, Roto-Rooter is fully staffed with the most experienced plumbers, 24/7 - even on nights, weekends and holidays. Have a plumbing problem, maintenance or emergency? Roto-Rooter can help. Our Aurora plumbers will get the job done right the first time.

    For fast service, call Roto-Rooter at (630) 378-0032.

Additional information
  • Hours: Open and Available 24/7/365
  • Payments: Visa, Master Card
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