I have to admit, I was a bit unsure about calling Roto-Rooter at first, only because it seemed too commercial and we usually use Family Owned businesses for our needs, but figured a free estimate couldn't hurt... I was so pleasantly surprised !
When Eddie (service provider # 1617) came in, he was more than willing to work with us in every aspect. He was fun to talk with, and showed me what was going on in our pipes. (For being such a poopy job, it was actually kindof fun to watch and learn !) :)
He was patient and calm, and worked hard...
Within minutes our problems were ""down the drain"" indeed, and we have not had any issues since. I could not have been happier to hear that toilet flush again !
The Roto-Rooter jingle has always been in my head, and I was glad to see they still use it in their pamphlet.
I was very glad we called Roto-Rooter, and am proud to say we would definitely use them again in the future !
Thanks Eddie for a job well done, your wonderful Customer Service and knowledge has gained Roto-Rooter a new Customer !
Always ~
The Dellutri's in Downers Grove, IL
Ticket # 25-16232944
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