When we moved into our home and discovered that our Thermidor professional range wasn't working properly, Pitstop was called and a repairman came to asses the problem. He was about 30 min. late for his first visit. After parts arrived, he returned (on time) to make the repairs. Unfortunately 2 pieces came incorrectly from the manufacturer so he must return another time. He was a very nice guy, super knowledgeable and very professional. It was easy to make the appointments on line.
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