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Not so great experience - Review by citysearch c | Balensi's Institute Skin Care Salon

Balensi's Institute Skin Care Salon

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Not so great experience 11/29/2011

I visited Balensi on the day of my wedding with my mother and bridesmaids. I had a below par massage and my mother and friend had facials. The facialist left for so long during the facials that neither of them knew if their treatments were done or if there was something else going on since the facialist didn't communicate she would be back...eventually. During most facials, there is a hand/foot/neck massage during the mask setting. My other friend had a fabulous 90 minute Stone Massage that she absolutely loved. The worst part? They "required" a 20% gratuity for the horrible facialist!!! Never a good sign... more
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