I've been to this shop several times now and feel I've received fair service each time leading up to my most recent visit. I had a flat tire, which I purchased at this shop only about a month earlier, and took it in for repair. The service person looked at it for less than 30 seconds and said "I can't see the hole so you need a new tire." I have since found there are several other alternatives to repair the tire without replacing it, but no effort was made to investigate the cause of the flat and whether it could be repaired, despite being practically brand new. It was also a bit annoying the jack was haphazardly thrown in my trunk, rather than secured in its proper place with the spare. I'm disappointed with this service, especially after spending about $1,000 at this place in the past 6 months. I will look for a new shop because I don't feel like I can trust this one anymore.
more