I had a 60 minute massage scheduled but because I was late, I had gotten a 30 minute massage so the therapist didn't run into the next clients time. This was fine with me but I should not have been charged for a 60 minute massage. Only the 30 minute massage I received. If I had been late for a hair appointment (color / cut) and she only had time to do the color so not to run into the next appointment, would they charge for the cut anyway? I don't think so. I will not be back.
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