I was walking down Brand Blvd. and saw this Optometry shop. I was in dire need of an eye exam and a new prescription, so though what the heck. I made an appointment, and returned a week later. The staff was extremely warm and professional. They were running behind, but when I met the doctor, I could understand why. He actually spend time to LISTEN, and even more impressive, apologized for running behind. What a jewel. I was fitted for contacts, ordered a pair of glasses, and was thrilled with the service. Highly recommend this practice. If you have to wait, be patient and POLITE to the staff. Sometimes running behind just happens, but know if it does, you will not be short-changed on you care.
more