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Terrible Customer Service. - Review by citysearch c | East Bay Veterinary Emergency

East Bay Veterinary Emergency

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Terrible Customer Service. 10/24/2011

I took my dog into this vet on a Sunday since it was the closest one open. The dog couldn't breath. They refused to do anything with the dog until I paid them $850 in cash or credit card. They would not take a check. The $850 bought me an hour of time while I had to come up with another $1000 for them to watch the dog overnight. They actually said they would take the dog off the breathing tube in one hour if I didn't pay $1000. Unbelievable. Hours later they still have no idea what the problem is. more
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