What a colossal waste of time. How can one justify spending well over two hours in an optical office? \r
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I've worn contacts since the 5th grade, and I'm now an adult...no exam has ever encompassed such a vast quantity of my valuable time. After filtering in many patients in between my seperate exam portions rather than just finishing out each patient's visit completely and seperately....it seems that I was forgotten. Or perhaps my time just wasn't as valuable as those bringing in hoardes of screaming children? Who knows. \r
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Additionally, after attempting to order contacts online, my order was summarily rejected by the office. They did not bother to contact me about the issue in any way. After I left a voicemail on their machine, I received ZERO contact from them for two weeks. Finally I called back, incensed, only to find out that the kindly doctor had left a note on my file regarding the issue. Thanks for letting me know personally, doc. \r
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An absolute Mickey Mouse Operation. If you can't handle how large your business has become, take fewer appointments, hire more people.... do something other than the current status quo.
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