These people are highway robbers! I purchased 6 laser hair removal sessions and booked my first appointment, canceling it more than 24 hours (their policy) in advance. Well, they conveniently forgot to cancel my appointment in their system. Maybe there was some confusion because they'd mistakenly booked it for a day later (so I canceled more than 48 hours in advance), or maybe it was because they knew they'd just take ALL of my money and not even let me book any of the following 5 appointments. I've referred them to the BBB.
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