I don't care what ""certifications"" he has, Earl is the real deal. I contacted him through his web site at 9:00 PM. He called me in 10 minutes as he's getting ready for bed. After listening to my problem with the water heater, he says, listen to me, I'll walk you through it. He walked me through and in five minutes it was fixed.......over the phone, no charge. It's worked perfectly ever since - this was several months ago.\r
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This is what a business and a person should be all about. Thank you Earl!
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