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Great Car But Terrible Service! - Review by citysearch c | Velocity Auto Sales

Velocity Auto Sales

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Great Car But Terrible Service! 10/4/2011

Worst Service I've ever received in my LIFE! I bought a car from Marcus the owner adn he told me that the wheels were new. 1 week later i had 2 tires explode on my and the tire place said that they had slow leaks in them for at least 3 weeks. Which means the car was sitting on their lot and they knew the tires were going flat but went ahead and told me they were new. To top it off, i called down there to talk to Marcus ( the owner and the one who sold me the car.. his wifes car), they put me on hold and then came back and said he was at the gas station and to take a message. I did so, about an hour later the same sales assistant called me back saying Marcus was too busy but had time to relay a message to him stating that (Marcus) "" Said that he told me the wheels were a year old when i bought the car"" and i said i wouldnt be wasting my time calling you if he had told me that. All in all worst customer service ive ever been given. The owner could have at least called me himself and apologized for his lack of communication, i would have accepted that and wouldnt be leaving a terrible review. Dont buy a car here unless you want to pay more money a week later to replace something that they ""forgot"" to tell you! more
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