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Poor Communication of Warranty Information - Review by citysearch c | Hardy Chevrolet Inc

Hardy Chevrolet Inc

Claim

Poor Communication of Warranty Information 10/12/2011

I bought a 2007 Chevy Suburban on Nov. 22, 2010. The initial purchase was pretty smooth. Matt Hicks was the seller and he was a pleasure to work with. When I bought the vehicle that told me that I would have to pay an extra $349.00 to have the vehicle GM certified since they had came down on the original price for me. I said that' s fine because the warranty was very important to me. However, the FAILED to tell me that the in service date for the vehicle was July 19, 2006, even though the vehicle was a 2007. So here I am not even a year later looking at a 2000 repair to the lifters in the engine. The dealership that I took it to agreed to fix it at a 75/25 rate since the warranty only expired 2 months ago. So I contact GM so that they can have Hardy to pay the remaining 25%. Well Hardy will not pay the remaining 25% and don't want to accept any responsibility for the issue. I advise you to stay away. Their vehicles obviously aren't too good and they will mislead you with warranties that could expire one month from the day you buy the vehicle. BTW, Im talking about the 5yr/100,000 mile warranty. I bought the vehicle with 52,000 miles and now it has 75,000 miles and no warranty and major issues:( more
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