I would rate it -100 if I could. Where do I start? First they price gauge the residents of Windermere. My electricity & my gas bill are both LESS than my water bill. How ridiculous is this? Next the water quality is HORRIBLE. The water comes out of the drain & looks like milk with all kinds of particles floating in it. I'm told by the CSR that this is ""normal"" due to flushing pipes & the water quality is ok. Really??? it taste & smells disgusting. NOW they are trying to raise our rates AGAIN??? We should have access to city utilities as we do for electric & garbage. SELL THE WATER RIGHTS TO THE CITY ALREADY!!!!!!!!!!! My bill is a minimum $78 per month for 1 adult/1 toddler in a townhouse that is less than 1000 square feet. I use 3000 gallons per month & before I even get a bill....this means zero usage - just for the ""privilege"" of having this company it is $40.....then you get billed for the water & sewer on top of the $40 & the want to raise it??? MONOPOLY...this is should be ILLEGAL!!!!!!!!!!!!!!!!
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