These people shouldn't be allowed to manage a dog house. I'm getting late payments on HOA bills that I've paid early. They don't respond to writing at all! Any good review regarding them on her I guarantee is a hoax. I know two other people who have had to deal with them outside our HOA and they have had terrible experiences as well. Half the people in my HOA despise them but are so broke and fed up they refuse to not participate. I own two places that are under HOA management. Paragon is bizarre and backwards compared to my other management company. And as far as condo 123 statement trying to get them fired... not going to happen. I gave up a while ago. I literally was on the board for a while and stepped down when I found out they had committed illegal acts. I still have the proof. They pardoned one couples late fees and hired a resident there to do random maintenance without going through the proper channels. This guy was on the take for like 20k a year doing jack nothing and he was on the board?!? Conflict of interest perhaps? Stay away from these people. And don't confuse dumb with unethical business practices. They know what they are doing. They are providing a bunch of services on paper that they do not fulfill and then not answering phones or taking responsibility for lack of offered services. They lie to the HOA and they hire agents that lack any real world certification or skills and then start rotating them when someone catches on. I just filed a complaint last week with the BBB and they have yet to answer and probably won't. Warn your HOA and stay away from these crooks!!
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