I own a water restoration service (flooded basements, etc) so I call on plumbers often for burst pipes, sewage backups, and so on. In the line of duty, I called Roto Rooter yesterday when the plumber I usually use told me he couldn't help me clear a main line. Turned out that my customer's home had a plumbing issue in the kitchen AND a main line backup--so Mark came out. He is a ""Combo-Tech"" meaning he can do plumbing and snake out main lines. We were working in an older house with a ton of weird issues--but Mark stuck it and continually problem-solved until he got both issues taken care of. I was very impressed. He took the time to explain every step of the process to me and I learned so much about household plumbing yesterday. I'm grateful for the knowledge since I encounter plumbing issues frequently in connection with the services I provide.
I'm happy to provide a reference for Mark anytime.
Cathy Pearson
SERVPRO of Bloomington/Richfield
952-334-8914
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