After searching online for a plumber to fix my toilet, I chose Bob's because they are a small family-owned business in my neighborhood that has been around a long time. From start to finish, they provided excellent customer service. The technician showed up on time, was very clean and professional and friendly, patiently explained everything to me, and answered all my questions. He instantly diagnosed the problem, had replacement parts on hand to fix it, and the toilet was working again in no time. The price was too low because he refused to charge me for snaking out my sink and he happily spent the extra time doing so. I am extremely pleased with the whole experience and cannot recommend them enough!
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