Used Roto-Rooter's on line service to make the appointment. Quickly received a confirmation by e-mail and all I had to do was to wait their call. The next morning Roto-Rooter called and asked if Anthony could be sent out to do the job. In a half an hour, Anthony arrived, assessed the job to be done, (toilet was not holding water in the tank), and gave me a reasonable estimate of the job to be done and explained it clearly that I understood it the first time. He replaced the worn-out parts and explained how they became so. I was very satisfied to say the least. Good job, Anthony!
more