The first place i took my car to had been to the body shop who dealt with my previous accident. My estimate was high again and the service sucked but i thought this was the only place i could take my BMW to. Then Hertz suggested I take my car to Concours Elite. This place was amazing!! Bob handled my claim and was so professional but at the same time he made this whole bad situation sooo easy to deal with. I felt as though the estimate they drew up was completely fair, and thousands less than the previous body shop!
Not only did Bob make the rental car process go by much quicker (he called Hertz directly and helped me get into a rental that same day!), but he was also very NICE and happy to talk to my mom! lol, He explain the process to her as well, and contacted her multiple times to keep her in the loop, which really helps with the stress level that comes with car accidents. I love that this body shop is AAA approved, and i love that my time spent with them went so smoothly. My car looked brand new when i picked it up! They also took some time to glue on another part of my car together that hadn't even been involved in the accident!! It looked amazing :) I HIGHLY recommend taking your damaged car straiiiight to Concours Elite.
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