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Tech was great, office staff was frustrating. - Review by citysearch c | A-1 Service Appliances, Inc.

A-1 Service Appliances, Inc.

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Tech was great, office staff was frustrating. 1/28/2011

Ronie the service tech was professional, knowledgeable and was happy to answer my questions about the repair. Ronie gets 5 stars. He called me back right away with an estimate. The office staff was so frustrating, promising a call back and never calling. They get 2 stars. I had to follow up with them 4 times until Velma took controll found the part and scheduled Ronie. I will give them another chance. I like to support small businesses. more
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