The loss of a pet is tragic, and my deepest sympathies go out to Sharron R. I cannot comment on the circumstances surrounding her situation in this forum, but can say that grief is a powerful emotion that can create a sense of misplaced frustration. My approach, as well as that of our hospital, has always been to provide options for the best possible care of a pet, and to compassionately help an owner navigate not only the information provided, but to understand the associated costs of options given. I would encourage Sharron R to bring any concerns she may have had at the time of posting her review directly to my attention. I am truly sorry for her loss and the obvious pain she is in.
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