Banfield in Garner, was the worst experience I ever had with a vet clinic. I signed up for one of their plans, and took my dog in several times for services. I took her in originally because she had symptoms of a urinary tract infection. They sent me home with medications which I gave her faithfully. Took her back for a teeth cleaning and was told she still had a urinary tract infections, although she had none of the symptoms that she had with the first infection. Sent me home with meds and I had to pay for another lab charge to check for the UTI which was ridiculously over priced. Since she had the infection they couldn't clean her teeth. I could accept that. I really didn't think she still had a UTI with no symptoms but gave them the benefit of the doubt. Two months later I rescheduled her teeth cleaning. They wanted to do another UTI and I said no, as she had no symptoms and if she had an infection by this time she would be showing symptoms. So they did clean her teeth. Scheduled
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