I not only didn't engage these people, but had to hang up after an extensive period of time on the phone with their obnoxious, pushy, uninformative, demanding person who answers the phone.
She would give me no information of any kind whatsoever in answer to simple questions like ""is there a service fee"", ""are your plumbers employees or contractors,"" ""do you do such and such type of work"", etc.
When I would ask a question, she would respond with detailed questions about me, like every conceivable aspect of my contact data, including address and payment method and much more. In response to other questions of mine, she would rattle on and on about how great the company was, but not giving me any worthwhile information.
I told her she didn't need to know my address in order to tell me if there was a service fee, and she asked even more questions. Then she would press me to make an appointment, without answering anything.
When I finally told her, actually giving 3 warnings, that I was going to hang up if she didn't answer my questions, that I was not going to give her more information about me or make an appointment until she did, she would just ask more questions and try again to make the appointment.
I finally told her, ""this is it; I'm hanging up if you don't tell me if there's a service fee right now, and she started talking again about the ""openings"" on the repairman's schedule. So I hung up.
It was so bizarre, so far beyond the norm, that it seemed absolutely crazy.
I can only image what service and pricing from a company that behaves this way to a simple telephone inquiry about an appointment would be like.
It appears that they think they can totally control the conversation and the action and browbeat callers into open-ended commitments without making any commitments themselves or revealing anything about themselves.
After decades in real estate and property management, I have never experienced anything like it.
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