Fitness II has many young customers, some students from Spring Valley. Many may be low income. Once a person fails to pay the $10 a month, it becomes extremely difficult to end the membership since it renews unless a credit card or debit card is possessed. I feel this is a trap to put customers in deeper debt once financial problems occur. The policy makes it time consuming and difficult to cancel membership. \r
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A CUSTOMER WHO CAN NO LONGER PAY THE MONTHLY MEMBERSHIP BECAUSE OF LACK OF CREDIT FROM A CREDIT OR DEBIT CARD CANNOT CANCEL AT THE END OF THE YEAR. THE CONTRACT WILL AUTOMATICALLY RENEW PUTTING THE CUSTOMER TO DEEPER DEBT. Even if the customer is able to come up with the money to satisfy his/her obligation, Fitness II will not accept the cash. \r
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If you feel Fitness II practices are abusive or if you feel that you may have been cheated, you can call the consumer protection office at 845 708-7600\r
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