Went to Jagged Edge for the first time recently. Got great blonde highlights ! Not brassy at all like I've gotten with some stylists. I wouldn't say it was cheap by any means, but about the same price as any other comparable salon. Staff definitely does have some attitude however and made multiple negative comments about how I kept my hair (we can't all afford 100 dollar trips to the salon every few weeks). They also nagged me about getting a trim at least 4 or 5 times even though I just had one about 2 weeks before. But I will mostly likely make a trip back because there's no doubting they do a good job with your hair.
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