I want to cry! I heard such good things about Jagged Edge, saw the great reviews on KSL with them winning awards so I made an appointment a week and a half early so I could get in with Chris, the owner, I have a pretty busy schedule so It was a little tricky because he has weird shifts. I figured with all the good reviews I have seen all over the internet that I would love it! I just needed a cut and hadn't had one in a while. I got there 15 minutes before my appointment 11:30am, the girl at the front was very nice and asked me to take a seat. I used the restroom, it's a single bathroom, the soap smelled so good and they had complimentary lotion! So I waited until about 11:50 before Chris came over and said they never told him I arrived... I got my hair washed by this nice guy, Cliff, then him and Chris blow dried my hair. I was a little turned off with him dying it first but let it go, I am not the expert here. So, he got done cutting my hair and it looked alright from the chair I was in but when I got home I was looking at it and I don't think I will ever stop crying... It is so uneven and VERY choppy, there was two chunks that were about 1/2 inch longer than the rest that I had to trim... The left is shorter than the right side and now thinking back to it, he never did compair them like I remember others doing and it has been so long since anyone has cut it that I didn't even think about it. My heart is broken, I thought the owner would be the best, how could he do this? I am just so shocked!
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