I ditto the Dec 21, 2010 postion from TTO2 - I have had my taxes done for the past three years and the past two years I've encountered errors resulting in refiling. The first year wasn't too bad and quickly remedied but my 2009 return had an error first round, second round and then in June or July I requested a fix again and refiling. I've received no information on the status and the rude receptionist blows me off every time I call and believe me I have called many, many times over the past 6 months. I've even sent emails and received no answer. I am not one who would normally post anything positive or negative but I feel obligated to warning people that are considering working with Westtax to be aware of the lack of customer service once you walk out the door. I'm SOOOOOOOO VERY UPSET!
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