I can confirm that Be Nice isn't being nasty, but making a fair criticism. My daughter rec'd a necklace for her birthday from a friend. When it broke in half two days later, I went in and asked if there was any way to repair it. I spoke with the owner directly and was polite. She told me that the item had been bought on sale so there was no way to exchange it and that repairs are done off-site, so there wasn't anything they could do for me. I spent a lot of money in that store but I guess we weren't high profile enough. Anyway, I've never been back. Try Selena's; much better service!
more