While Dr. Cowan may be great, I never got the chance to see her. Granted, I was late to my appointment, but I still ended up waiting an hour and a half - with my 9 month old daughter in a stroller. The office was not busy. I don't understand. I had no other choice but to walk out.
Her receptionist Toni... First off, to get anyone even on the phone you have to leave a message. Then Toni will call you back at her convenience. This should have been my first clue. It took several phone tags to get an appointment. It's sad because apparently, Dr. Cowan is great. I was very disappointed.
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