My lawnmower stopped working and after reading the other review, I decided to try Jim's Repair Service to fix my lawnmower. I will say right up front, that Jim's does good work. My lawnmower is running right, however, he milked me out of about $65.
When I brought in my lawnmower, I told Jim that I only needed him to get it running again. My husband is extremely handy and I didn't need an air filter or change of oil. He told me I would get it back in about 3 weeks and he would call me if the repair was over $125.
After 5 weeks I called and was told they weren't fixing lawnmowers right now (it is winter), but they would look at it as I wanted mine back. Then they called me a week later and said that the total was $124.84 and that they fixed the ignition module and also changed the oil, changed the air filter, added a conditioner to my fuel tank, changed the spark plug, and adjusted my self-propelled system. In other words, the part that I asked them to install was only $60 so they decided to do $65 more in repairs that I did not authorize.
My husband picked up the lawnmower and asked Jim why they did all that work that I specifically told them not to, and all he would say is that they did not go over the $125 initial estimate. Needless to say, I will not be going back.
If you do go to Jim's, don't authorize any dollar amount--have him call you with a quote to do specific work.
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