The technician was competent but submitted comments to my landlord that insulted my intelect and character. The technician wrote to the landlord that I had a stupid look on my face and suggested to the landord that I had not been changing the air-filters, which was untrue. The person never looked at the filters, making his comments pure speculation. Considering I was polite, respectful, and cooperative, I consider this behavior unprofessional and unworthy of any future business relationship. In the future I will not use his service and recommend that others find alternative A/C and heating services in the Chapel Hill/Durham NC area.
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