I eat out often in my hometown of Miami -- a city not known for good service -- and during frequent trips to other cities --some with equally dubious customer service reputations. That being said - my worst experience dining out was at Las Vacas Gordas a few weeks ago. So many aspects of the evening was awful -- each one sufficient for ruining a meal out. \r
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Even though we had a reservation, we waited well over an hour to be seated. Throughout the wait, we were alternatively ignored or argued with by the hostess & the manager. (FYI, we would have left early in the wait if it hadn't been late on a weekend night with no other known alternatives nearby).\r
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Once seated I didn't expect that the evening could get worse--but then we met the (bald) waiter. His behavior was the rudest that I've ever experienced.\r
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We asked for tap water -- he said it was too much work --"I'd have to get ice, a water pitcher.." Then, he tried upselling each one of us with the more-expensive specials -- I said I'd like the veal; he said "no, not the veal, get the Kobe steak", no, I'd like the veal "no the Kobe steak is much better", this played out with everyone in our party. \r
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He would disappear for 20 min, then come back and make an insulting comment to one of us. This went on for another 2 hours. \r
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On our way out --after paying a tab that included an 18% tip -- he ran after us and in front of the restaurant -- on a crowded sidewalk -- he threw up his hands and yelled "Thanks for nothing!" \r
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Spend your money and time else. Anywhere else.
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