On Jan. 5, 2001 I called all kinds of plumbers then I reached Roto-Rooter Plumbers in Indianapolis,IN they were so prompt on the phone and so polite very wonderful to talk to. I explained my situation she informed me that a service tech. comes out takes a look and quotes me on site at no cost at all. So I gave her my information she informed me that a tech would be out to my house within an hour. I was very surprised considering that other companies put us off till the next day or I had to leave messages to get a quote from them. They showed up within an hour as I was told he was very polite as he entered my home he put on shoe covers to protect the carpet and floor.(very considerate) he introduced himself I prompted him on the deal we had with my drain being clogged, the plumber did some investigating checked all possible causes informed me on what it is and how he could fix it. He gave me a very prompt quote in a timely fashion we agreed to the price and in no time he went to work, we were really pleased with his work he snaked the drain tested it, re-snaked it again told us what was going on and how to help it out even more to help the flow. also explained in the future what Roto-Rooter could do to help us complete the piping problem that was originally done in the house. We were so pleased with the whole experience the Roto-Rooter and their plumber gave us the timely fashion they got to us and fixed it the further education their plumber gave us. I would most definitely use Roto-Rooter from Indianapolis,IN again and recommend them to anyone that ever needs drain work they don't have hidden costs like I was hearing from other companies and the entire company as a whole is very professional you don't find that very much anymore. If you need a plumber you have found the ones to call thanks Roto-Rooter I will call when my next problem comes up. I really like the fact that I can depend on their word to be here on time or call if their is a complication their customer care is unknown from others they come prepared andf get it done the first time right.
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