Really great car-buying experience. Didn't start off well. Talked to a lady on the phone - did the prequalification financing (twice) and then went to meet her and see the car. She was busy and asked another sales person (Doug Johnson) to take us for a test drive and set up some paperwork. He was do nice we asked only to deal with him. She apparently lost our paperwork, blah, blah, blah. \r
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Didn't matter - Doug pulled everything together in short order. Genuinely nice person. After we bought the car, they said we had a free inspection and oil change and told me the car would definitely pass inspection (it was used). Guess what? It didn't pass because of an emission problem. \r
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Even that didn't matter. Craig McKay (service) took the car four or five times until he solved the entire problem. Never asked me for a dime. \r
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I've bought a lot of cars through the years but never have I seen two people like Doug in sales and Craig in service work so hard together to solve the problem and ma
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