Not terrible but not good. They give you a 4 hour time frame instead of an appointment so your pet is sitting in a cage for up to four hours before they groom or bathe them. I asked to bring my dog back closer to the time they'd wash him and they said is was better to leave him. I guess that works for them but I'd rather not leave my dog the entire day to come back five hours later ( like I did) and see that he has this creepy haircut. (He looks like he has a bad hairpiece since they didn't touch his head). Won't be going back. I'd rather cut him myself than do all that again.
more