I brought my 11yr old dog, Buddy in last Thursday with a wound on his chest and in need of an exam. They did a VERY brief exam on my dog and then recommended surgery to close the wound. They sent in a receptionist to explain it to me and she did not know what half the stuff was on the sheet. The total cost was $989 to repair the wound. I opted to take Buddy home, paid the $42 exam fee (which I found out they had a coupon for no charge or half off, which I was not offered).\r
My dogs wound has completely healed on its own with a little anticeptic. No surgery required. I am new to the area and was really looking for a compassionate vet who took the time to explain things and actually examine my dog. No one even called us to see how he was doing after we left. I have 2 dogs and 3 cats I could have been a very loyal customer but now instead I am sorely disappointed. Have compassion, take the time to explain things, and most importantly give options and understanding.
more