I have been going there 13 years on numerous projects and never had a bad experience. The people have always been expert and courteous. I go here instead of Home Depot most of the time because I can get help immediately and I don't have to load and push heavy objects all around a big store. The trip is half the time and half the effort and aggravation. As for cutting, when I was making a bookcase, they cut up 16 shelves expertly and without a complaint, saving me even more time.
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