i was a manager at diamond in auburn mass.i would like to write a brief description as to the events leading up to mr duffy,s comments.i was the mananger that day and my salesman mr jim leslie,had located a vehicle for mr duffy.well the day came for delivery,the new car was ready .mr duffy drove a hard bargain.when it was time to appraise the trade,a very old 2 door explorer.the problem was is that it was at a repair station about 40 miles away.we called the repair station to inquire about the condition of mr duffys trade,we were informed that it was in very bad condition.mr duffy wouldnt hear of it ,we were already at invoice and below.my salesman said he would give him 1200.dollars for it.i as the manager offered him $100. as ther e ill be fee,s to retrieve this vehicle he blew up.from the get go he was very rude and overbearing.not all customers are right i wish him well,iam sure he doesnt have many friends.
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