Brought wife and son for first visit. The office seemed understaffed and disorganized. Arrived 20 minutes early, didn't get called back until 30 minutes after appt. time. X-ray didn't work and took three tries to get the first x-ray (on second machine). Assistants seemed brand new and inexperienced. Wife disagnosed with need for debridement and son diagnosed with 11 cavities despite his regular dental care and good dental history. Didn't get the work done and went to our old dentist. No debridement needed for wife, just a regular cleaning, and he found the source of tooth pain (hole in a crown) that the access dentist missed. Son needed only 1 filling, not 11. We will not be going back. My mother went once and was dissatisfied after expensive treatments that may or may not have been necessary. She won't be back either. Would give zero stars if i could.
more