Gentleman in the middle office made little effort to explain to me how to wire money to another account and once he checked my balance and saw i wasnt one of his BH million dollar customers suggested ""may HSBC isnt the best bank for you""...
Apart from that they offer no option to wire money online and to send money from you account to another you need to go through a huge hassle on the phone and then FAX , yes FAX in todays modern age (who has a fax anymore unless you work in another bank)...a confirmation slip.
Boring. I banked with HSBC in the UK for 15 yrs. Amazing service and without the criminal attempts to steal your money in small increments like every other american bank but HSBC is like any bank of america- but with only two branches and none of the things you would expect from a private account in 2010. I suggest you do as i do and take 40 minutes to drive downtown to the china town branch where the staff is very very friendly and will go out of their way to make things work....
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