It is shameful that some people lack the social graces of telling the truth. I have worked at Warrendale for 12 years. I take great pride in my work and usually know of each customer comments on a personal level.
Most of our customers are honest and have no need to hide behind blogs nameless. Lpaige did buy a washer
he did pay a great price $250 for a Bosch washer after rebate. Where the story goes off track is the customers old washer was rusty covered in grease and falling part and still connected (washers must be disconnected ) Our drivers could not carry the machine safely. The customer had a half door going out of his basement and his wife did not want the old washer traveling thru her clean home. So given the conditions of the stair way the half door and the washer the drivers made the decision that they could not remove the washer the way it was( the drivers like removing they get paid more and get the old piece to sell for junk) The customer demanded yelling that he should be given an answer of when we would remove the old machine not taking any responsibility for his delivery conditions. ...more
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