I have been a patient at Brentwood Family Care clinic since 2006 and have ALWAYS been treated with respect and care. I'll admit that Dr. Wolfe-Sidberry is not the friendliest woman you'll ever meet, however, all the nurse practioners there are FABULOUS! I typically see Dr. Karen Rosenthal or Dr. Hesselrode and they are fantastic and even have Saturday hours! My husbands hadn't seen a doctor in 10 years because of several bad experiences, however, after he met Mary (Dr. hesselrode) he no longer fears going to the doctor. They are never afraid to listen to what you have to say and they are never afraid to admit when your issue goes beyond their expertise and need a referral to a specialist. Before I met them I was 410 lbs, my cholesterol was 350, my blood pressure was through the roof and my average blood sugars were in the 300's. Through their help over the past 5 years i'm down to 280 lbs, my cholesterol is 180, my blood pressure is stable and my sugars are under the diabetic range. If I call and leave a message at the nurse station I ALWAYS get a call back by the end of the day. If I have blood work done I ALWAYS get a personal call with my results and recommendations within 3-4 days. If I am sick and need an appointment they will ALWAYS make sure I am seen that day. They have a full time phlebotomist so you needle phobics need not be afraid. They even have a seperate waiting room for adults and then adults with children that has toys (yay)! I have NEVER had a problem with billing in 5 years. If I get a bill for something I shouldn't they simply say ""we'll take care of it"" and they DO!
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