New to town with a 9 month old baby, I was wooed by this office's offer of meet & greet appointments, Saturday office hours and their afterhours nurse hotline. Surprisingly not too many pediatric offices in the Summerlin office seem to offer these services. But so far we've been here for four appointments and we've waited a minimum of an hour (45 minutes to get into the room then another 15 minutes for the doctor to come in) each time. Today we waited 90 minutes to be seen and the doctor spent 3 minutes (I kid you not, 3 freakn' minutes!) with my son. It is INFURIATING to say the least. I don't know that it's necessarily the doctor's fault but regardless it's unexcusable to keep patients waiting that long. I've seen both Dr. Laura (Weidenfeld) and Dr. Hwang and the wait times were similar for both doctors. It's just the way the office is run. They overbook their appointments and see patients even if they're really late. So when the doctor finally gets in to see you she's in a hurry because she's behind so she's practically ushering you out the door as you talk/ask your questions. And the waiting room is a zoo. Kids running all over the place, touching everything and yelling. They have a separate area for sick kids but no one enforces the rules. I've seen plenty parents turn a blind eye as their boogery sick kids run from one side to the other touching everything with their germy hands. UGH. I'm just done...DONE with this place. Your child is likely to catch something from sitting around in the waiting room amongst sick kids for 60+ minutes. Not worth it. Go somewhere else.
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