There are times when words are not enough to express the depth of your gratitude. Today was one of those times for me. The day started out as one of the worst days ever. On my way to get an oil change on my last day of vacation, someone managed to scrape up my passenger door and rear quarter panel. Do I dare mention that he had no license or insurance? Long story short?I was out over $600. Or so I thought.
I called my insurance company and they gave me several names of local body shops. Bump City Auto Inc. was on the list and closest to my home. At the time I did not realize that they were 20 minutes from closing. You never would have known by the smile of the receptionist and the friendly demeanor of the service representative. I showed the representative the dents and scratches on my car and then waited in the office for the team to look at my car. Less than 10 minutes later, the service representative walked me back to my car. I was amazed at what they had done in such a short amount of time. My car went from looking like someone took a metal rake to my car to looking like nothing ever happened! Were there still some small dents? Yes. But teeny little dents I can live with. Rake marks across my whole passenger door, I cannot.
The service rep provided me with some options about further possible further improvements to my car if I was not satisfied with what they had already done for me. He was completely honest with me and told me that he would go ahead and repair the dents if I wanted, however, he did not feel that it was necessary. As a single woman, I was so appreciative of the fact that he did not attempt to take advantage of my lack of car knowledge.
The day that started off so badly ended so well. I cannot thank Bump City Auto Inc. enough for saving my mental health as well as my pocketbook. I hope that their good karma returns to them tenfold. Thanks Bump City!!
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