It's too bad that people post negative feedback on here because of their own issues. Tow companies have a thankless job. I'm not particularly fond of any company that has towed me when I was parked illegally. If that's you, don't post.
I bought a "":new"" Sprinter Van a couple of months back. With 170,000 miles I knew there would be issues. Literally on the way back into San Diego it broke down. A company downtown towed me to a shop they recommended as the service center for these vans. The shop installed a new battery at a charge of about $250.
Two weeks later, driving home with afresh coat of paint, the van broke down on the 101. After an hour arguing with AAA about whether it classified as an RV or personal vehicle, Leucadia Towing was sent out. The driver took one look at the van and said there was no way he could fit it on his flatbed. I was livid.
This driver not only CALMED ME DOWN but walked me through STEP BY STEP OPTIONS were. I was completely at a loss as no one in San Diego seemed to want to tow or work on the van. The driver was KNOWLEDGEABLE enough to teach me that with a diesel if you get it running the battery isn't necessary. He got it going and gave me the option of driving around the block to the tow yard to check it out or head down to the previous shop in OB at 5pm on a Friday. Although skeptical, I followed.
The owner of the yard came out to help right away. Within 10 minutes the owner and 2 of his guys had FOUND AND FIXED THE SHORT. They WOULDN'T TAKE ANY MONEY FOR THE SERVICE. Although they aren't a shop they invested 3 people's time to fix my problem.
On top of that the owner, Joe, SPENT 30 MINUTES giving me referrals and tracking down resources to help me take care of other issues with the van. Not only has Leucadia Towing provided me with AMAZING SERVICE, they truly embrace the sense of COMMUNITY we're so lucky to have in Encinitas. The last time the van broke down (yes it has happened 4 times in a few months). I drove the 22 miles in first gear to get close enough to Leucadia towing so that AAA would send them vs another company. The van had to have a transmission rebuild in LA and Leucadia Towing is the only company I felt safe sending the van there with.
If you want reliable, HONEST service, USE LEUCADIA TOWING.
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